Reference

Terms and Conditions at y88

These terms cover everything from how your account works to the rules around deposits through JazzCash, Easypaisa, and Raast. Your continued use of y88 means you accept what is written here, so take a moment to read through before you start.

Account AgreementPayment Terms IncludedPakistan-Eligible RegionsSubject to Local Law
y88 Terms and Conditions at y88
HOW WE HANDLE IT

Data, Security and Account Rights Under These Terms

These terms also govern how your account data is stored, how long we retain payment records, and what access rights you hold. Your JazzCash, Easypaisa, or Raast transaction history linked to your account is held for the period required by applicable record-keeping obligations. You can request a summary of your account activity by contacting support — the process requires identity verification and takes a few working days to complete.

Data Retention Payment records tied to your JazzCash, Easypaisa, and Raast deposits are retained per applicable record-keeping rules and are removed when the retention period expires.
Cookie Use We use session cookies to keep your account logged in and preference cookies to remember your lobby settings. You can adjust cookie permissions in your browser at any time.
Account Security Your account is protected by an OTP login step. If you suspect unauthorised access, contact support immediately — we can lock the account and begin an access check.
Change Requests To update your registered payment wallet or personal details, submit a request through support with your ID. Changes are processed only after verification is complete.
REACH OUR TEAM

Contact Us About These Terms

If any part of these terms is unclear, or you need to raise a concern about your account under these conditions, our support team handles queries about account rules, payment disputes, and requests related to how these terms apply to your situation. When you reach out, include your registered account username and the specific clause or transaction you are asking about — this helps us get to the right answer faster. For payment disputes involving JazzCash, Easypaisa, or Raast, have your transaction reference ready.

Live Chat Start a chat session from your account dashboard to ask about specific term clauses, payment verification holds, or account suspension matters. We aim to respond promptly within the session.
Email Support Send a detailed message to our support address with your account username and the specific term clause or transaction reference you are querying, so we can look into it directly.
Account Help Our account help area covers common term-related questions — account rules, deposit matching, and what happens when a withdrawal is flagged for a verification check.

Questions About These Terms Answered

These are the questions we get most often about what these terms mean in practice — covering your account rights, how payment verification rules apply to JazzCash, Easypaisa, and Raast transactions, and what to do when something needs to change. If your question is not listed here, our support team is the right place to take it — reach out through live chat or email with your account details.

Yes. Creating and using your account means you accept these terms in full. If you disagree with any clause, do not use the account — contact support to close it.

Payments where the wallet name does not match your account record are held for a manual check. Support will contact you to resolve the mismatch before the deposit is credited.

Yes, they can be updated. We post the revision date at the top of this page. Continuing to use your account after a revision is posted means you accept the new version.

If your account is suspended for a breach, any verified balance goes through the standard withdrawal process before release. Balances tied to disputed activity may be withheld pending investigation.

Contact our support team with your account username and a clear request. After identity verification, we process data access requests within a few working days.

The verification rules are the same across all three methods. Raast, JazzCash, and Easypaisa transfers all require the sending account to match your registered details exactly.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.